Terms & Conditions

Frequency of Joy offers coaching, energy healing sessions, digital products, and workshops. All services are provided by Anni ("Provider") and are designed for personal development and spiritual growth. Our services include but are not limited to: • 1:1 Coaching sessions (Guided Process, Fully Held Process) • Single sessions and energy healing • Digital products (e-books, audio packages) • Webinars and workshops • Bespoke packages

All bookings are processed through our secure payment system powered by Stripe. By completing a purchase, you agree to: • Provide accurate billing information • Pay the full amount at the time of booking (unless otherwise agreed) • Accept that prices are displayed in EUR For "Pay What You Want" offerings, you may choose your contribution amount. Free offerings require no payment but may require registration.

Coaching Packages & Sessions: • Cancellations made 48+ hours before a scheduled session will receive a full refund or rescheduling option • Cancellations made less than 48 hours before will not be refunded but may be rescheduled once • No-shows forfeit the session Digital Products: • Due to the nature of digital products, all sales are final once the product has been delivered/accessed • If you experience technical issues, please contact us within 7 days Packages: • Multi-session packages may be refunded pro-rata for unused sessions if cancelled within 14 days of purchase

The services provided by Frequency of Joy are for personal development and spiritual growth purposes only. They are NOT a substitute for: • Medical treatment or diagnosis • Psychological or psychiatric therapy • Professional mental health care • Emergency medical services If you are experiencing mental health issues, please consult a qualified healthcare professional. By using our services, you acknowledge that results vary individually and no specific outcomes are guaranteed.

For online sessions: • Ensure you have a stable internet connection • Find a quiet, private space • Be ready at the scheduled time • Sessions start at the agreed time; late arrivals do not extend the session For in-person sessions: • Arrive 5 minutes before your scheduled time • Inform us of any health conditions relevant to energy work

All content, materials, and methods provided through our services remain the intellectual property of Frequency of Joy. This includes: • E-books and written materials • Audio recordings and meditations • Workshop content and presentations • Website content and imagery You may use purchased materials for personal use only. Redistribution, reproduction, or commercial use is prohibited without written permission.

We treat all information shared during sessions with strict confidentiality. Your personal journey and shared experiences will not be disclosed to third parties. Exceptions apply only where: • Required by law • There is risk of harm to yourself or others • You provide written consent

Frequency of Joy provides services in good faith with the intention of supporting your personal growth. However: • We are not liable for any decisions you make based on our services • We are not responsible for outcomes or results, which depend on individual circumstances • Our total liability is limited to the amount paid for the specific service in question By using our services, you accept full responsibility for your own well-being and decisions.

We reserve the right to modify these terms at any time. Changes will be posted on this page with an updated revision date. Continued use of our services after changes constitutes acceptance of the new terms.

For questions about these terms or our services, please contact us through our contact page or via email.